When your work is to deliver a standard chemical process, we suggest following these 10 steps:
- Create a team made of 4-5 people with miscellaneous roles in the production area (shift worker, department head, maintenance, engineers)
- go personally to the gemba (where the process happens)
- monitor deviations from expected output (defects, yield, process parameters, manual operations)
- measure process performance against your goal
- analyze the data to find the root cause
- give a colleague not usually involved in the process the same task: a fresh look can notice additional details
- Open a A3 sheet to evaluate and work on the major failure cause
- implement your solution
- measure new output
- The solution is a new standard until the next deviation!